Job Details

Director, Enrollment Systems & CRM Compliance (FT), AFREENROLCRM

Director, Enrollment Systems & CRM Compliance (FT), AFREENROLCRM
Director, Enrollment Systems & CRM Compliance (FT), AFREENROLCRM
The College of DuPage is a comprehensive community college located 27 miles west of downtown Chicago, vitally connected to our local area for over 50 years. We prepare students for a lifelong passion for learning on our 273-acre campus which is home to nine associate degrees and a wide variety of professional and technical certificates. Many of these credentials prepare students to seamlessly articulate into the baccalaureate programs of our higher education partner institutions.
College of DuPage is committed to student success and values an inclusive and welcoming community environment. We are an equal opportunity employer committed to diversity in the workforce. Our connection to the larger metropolitan area is essential to our success and provides a wealth of diverse cultural and recreational opportunities.
Primary Duties and Responsibilities:
The Director of Enrollment Systems and CRM Compliance is a key leadership role responsible for managing and optimizing enrollment-related systems, with a primary focus on Ellucian Recruit CRM, Ellucian Colleague, Ellucian Experience, Tableau, Business Objects, and AMSA SAFE fraud detection software. This position ensures the effective operation of College of DuPage's enrollment technologies that support the institution's enrollment and admissions goals while maintaining compliance with institutional policies and regulatory requirements. The role collaborates closely with stakeholders across Enrollment Management, Marketing, Financial Aid, and other departments to drive data-driven decision-making, safeguard data integrity, and improve the student experience.
Qualifications:
- Education
- Bachelors degree in related field required.
- Master's degree in Higher Education Administration, Information Technology, Data Analytics or related field required.
- Experience
- Minimum four (4) years' experience in working in supervisor capacity within higher education, business, operations or related field required; experience with systems operations, database management, and process development related to ERP and CRM systems required. Demonstrated understanding of technology applications that can benefit the recruitment and engagement of students and support other areas of supervision required.
- Six (6) or more years' experience working in higher education, business, operations or related field, preferably in an admissions or enrollment area preferred; knowledge/experience working with Ellucian Recruit CRM, Salesforce CRM and Colleague preferred.
- Proficiency in utilizing technology and data systems, including CRM platforms, for operational and strategic purposes.
- Strong analytical and problem-solving abilities, with a focus on innovation and continuous improvement.
Competitive starting salaries are dependent on education and experience. College of DuPage also offers a generous benefits plan.
To apply please submit your electronic application, unofficial transcripts, current curriculum vita, a cover letter including a list of three references.
Applications accepted until 11:59 p.m. CST, April 3, 2025
Pay Grade: 14/ Starting salary beginning $97,373 based on experience
This position requires a pre-employment background and drug screen.
College of DuPage is an equal opportunity employer. We are committed to diversity and creating an inclusive environment for all employees.
College of DuPage does not discriminate against individuals in employment opportunities, programs and/or activities on the basis of race, color, religion, gender, sexual orientation, age, national origin, ancestry, veterans' status, marital status, disability, military status, unfavorable discharge from military service, or on any other basis protected by law.
To apply, visit https://cod.csod.com/ux/ats/careersite/4/home/requisition/2383?c=cod
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