Job Details

Supervisor, Admissions Operations
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Position Number: 5781017
Location: Kennesaw, GA
Position Type: Human Resources

Supervisor, Admissions Operations

Job ID: 278980
Location: Kennesaw, Georgia
Full/Part Time: Full Time
Regular/Temporary: Regular

About Us

Are you ready to transform lives through academic excellence, innovative research, strong community partnerships and economic opportunity? Do you want to cultivate an inclusive environment that encourages free expression and civil discourse? Kennesaw State University is one of the 50 largest public institutions in the country. With growing enrollment and global reach, we continue to expand our institutional influence and prominence beyond the state of Georgia. We offer more than 190 undergraduate, graduate, and doctoral degrees to empower our 47,000 students to become thought leaders, lifelong learners, and informed global citizens. Our entrepreneurial spirit, high-impact research, and Division I athletics draw students from throughout the region and from more than 100 countries across the globe. Our university's vibrant culture, career opportunities, rich benefits, and values of respect, integrity, collaboration, inclusivity, and accountability make us an employer of choice. We are part of the University System of Georgia. We are searching for talented people to join Kennesaw State University in our vision. Come Take Flight at KSU!

Location

Our Kennesaw campus is located at 1000 Chastain Road NW, Kennesaw, GA 30144.

Job Summary

Supervises assigned area within the Office of Undergraduate Admissions. Responsible for interpreting, analyzing, and evaluating documents and performing processes in compliance with Board of Regents (BOR) and University policies & procedures. Responsible for training and supervision of a team processors.

Responsibilities

KEY RESPONSIBILITIES:
1. Responsible for the supervision and training of assigned departmental staff
2. Monitors admission application, document and imaging workflows and volume for the Offices of Admissions, Financial Aid and Registrar, addressing any concerns
3. Uses student information systems, related software and databases to process documents and data related to students' enrollment
4. Facilitates assigned projects and/or workgroups in collaboration with other office and/or campus leadership
5. Tests databases in response to software upgrades and new program implementations
6. Runs and evaluates various reports for processing and/or verification of data integrity
7. Assists with new student orientations, processing and verifying documents, when needed
8. Collaborates with the team to propose ideas and solutions for operational progress
9. Attends departmental, divisional and campus level meetings and presentations as assigned
10. Communicates with or oversees communications with applicants, students, faculty, staff, and those external to Kennesaw State University
11. Ensures compliance with all federal, state, NCAA, USG, and Kennesaw State rules and regulations
12. Provides supervision and decision management in absence of Director and Associate Director

Required Qualifications

Educational Requirements
Bachelors degree from an accredited institution of higher education in related field or an equivalent combination of relevant education and/or experience

Required Experience
Three (3) years of related work experience

Preferred Qualifications

An advanced degree from an accredited institution of higher education in a related field

Familiarity with University System of Georgia and Kennesaw State University guidelines

Previous supervisory experience

Prior experience working in a post-secondary educational environment

Proposed Salary

The budgeted salary range is $42,840 to $44,900. Offers are based on relevant experience.

Comprehensive benefits to include Medical, Dental, Vision, 13 paid holidays, vacation, generous retirement plans, tuition waiver, wellness options, and much more! Visit hr.kennesaw.edu/benefits.

Knowledge, Skills, & Abilities

ABILITIES
Able to work in partnership with staff, faculty, administrators and student leaders
Able to perform certain duties and attend required meetings in lieu of the Director
High level of empathy and ability to deal with difficult and confidential situations
Able to handle multiple tasks or projects at one time, meeting assigned deadlines
Stays current with applicable practices and guidelines of the division

KNOWLEDGE
Understands student information systems, related software and databases
Working knowledge of and abides by the regulations of the Family Education Rights and Privacy Act (FERPA)

SKILLS
Analytical thinking and creative skills
Excellent interpersonal, initiative, teamwork, problem solving, independent judgment, organization, communication (verbal and written), time management, project management and presentation skills
Proficient with computer applications and programs associated with the position (i.e., Microsoft Office suite, Microsoft Office products, BANNER, NolijWeb, DegreeWorks, CRM, Intelligent Capture, SharePoint, as well as the following software: Statistical Analysis, Enterprise Guide, XAP Application Software, Georgia Futures, etc.)
Strong attention to detail and follow up skills
Strong customer service skills and phone and e-mail etiquette

USG Core Values

The University System of Georgia is comprised of our 26 institutions of higher education and learning as well as the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 8.2.18.1.2 and can be found on-line at https://www.usg.edu/policymanual/section8/C224/#p8.2.18_personnel_conduct.

Additionally, USG supports Freedom of Expression as stated in Board Policy 6.5 Freedom of Expression and Academic Freedom found on-line at https://www.usg.edu/policymanual/section6/C2653.

Equal Employment Opportunity

Kennesaw State University is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for living, work and study. To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, the University prohibits harassment of or discrimination against any person because of race, color, sex (including sexual harassment, pregnancy, and medical conditions related to pregnancy), sexual orientation, gender identity, gender expression, ethnicity or national origin, religion, age, genetic information, disability, or veteran or military status by any member of the KSU Community on campus, in connection with a University program or activity, or in a manner that creates a hostile environment for members of the KSU community.

For additional information or to file a complaint under the provisions of this policy, students, employees, applicants for employment or admission or other third parties should contact the Office of Institutional Equity at English Building, Suite 225, eeo@kennesaw.edu.

Background Check

Standard Enhanced
Education
Credit

Per the University System of Georgia background check policy, all final candidates will be required to consent to a criminal background investigation. Final candidates may be asked to disclose criminal record history during the initial screening process and prior to a conditional offer of employment. Applicants for positions of trust with screening
results which confirm a disqualifying criminal history will be immediately disqualified from employment eligibility.

All applicants are required to include professional references as part of their application process. Some positions may require additional job-based screenings such as motor vehicle report, credit check, pre-employment drug screening and/or verification of academic credentials.

https://www.usg.edu/hr/assets/hr/hrap_manual/HRAP_Background_Investigation_Employment.pdf

To apply, visit https://careers.hprod.onehcm.usg.edu/psp/careers/CAREERS/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=43000&JobOpeningId=278980&PostingSeq=1