Job Details

Senior Director of Enrollment Services

Position Number: 6137237
Location: Turlock, CA
Position Type: Admissions/Enrollment

Senior Director of Enrollment Services

Job no: 546715
Department: Strat Plan,Enroll,Mgmt,Innovat
Work type: Management (MPP)
Location: Stanislaus - Turlock
Categories: MPP, At-Will, Full Time, Student Services, On-site (work in-person at business location)

Position Summary
Full-time position under the Management Personnel Plan (MPP) available on or after June 16, 2025.

Reporting to the Associate Vice President for Strategic Enrollment Management, the Senior Director of Enrollment Services provides leadership, strategic direction, and operational management for Enrollment Services. This role oversees critical enrollment functions, including Undergraduate and Graduate Admissions, Records and Registration, Degree Review and Conferral, Class Scheduling, University Articulation, Veterans Affairs, Athletics Certification, and the PeopleSoft Student System. The Senior Director is responsible for a $1.3 million budget and the effective management of approximately 28 professional and administrative staff, including two management personnel.

As a key member of the Strategic Enrollment Management (SEM) team, the Senior Director collaborates with campus partners to align enrollment services with institutional goals, remove barriers to student success, and enhance service delivery. The role ensures compliance with federal, state, CSU, and campus policies while driving continuous improvement in enrollment-related processes and technologies.

Job Duties
Duties include but are not limited to:

Provide strategic oversight for all Enrollment Services functions, ensuring alignment with institutional priorities.

Manage and optimize fiscal and staff resources.

Ensure policies, procedures, and services support the mission of the university, division, and area.

Represent the University in CSU system-wide discussions and committees related to enrollment and student records.

Serve as a key leader in the Strategic Enrollment Management team, working closely with Admissions, Outreach & Recruitment, Strategic Communications, Financial Aid, Advising, and Information Technology.

Develop and implement strategies to achieve institutional enrollment goals and remove barriers to student success.

Lead efforts to improve admissions, enrollment, and degree progression tools to better support students.

Collaborate with faculty, staff, and campus administrators to enhance student services and implement policies that support retention and graduation.

Oversee PeopleSoft Student System functionality and enhancements in collaboration with IT.

Leverage data analytics to inform policy, improve enrollment outcomes, and ensure operational efficiency.

Ensure compliance with federal, state, CSU, and campus policies related to enrollment services, records management, and financial aid reporting.

Lead the development and implementation of technology solutions that enhance enrollment services and student experiences.

Recruit, mentor, and develop professional and management staff to build a high-performing, student-focused team.

Align staffing structures with operational needs and strategic priorities.

Oversee revenue-generating services such as transcript requests, degree verifications, and enrollment fees.

Prepare and present reports, participate in audits, and implement improvements based on findings.

Other duties as assigned.

Minimum Qualifications
Education: Bachelor's degree from an accredited institution in a relevant field such as Higher Education Administration, Business Administration, Public Administration, or a related discipline.
Experience: Minimum of seven years progressively responsible experience in enrollment management, student records, admissions, or a related area in higher education including five years in a supervisory capacity.

Preferred Qualifications

Master's degree in Higher Education Administration, Business Administration, Public Administration, or a related field.

Familiarity with California State University (CSU) policies, procedures, and enrollment management systems.

Experience managing budgets including fiscal planning, resource allocation, and revenue generation.

Hands-on experience with PeopleSoft Campus Solutions or similar student information systems at an administrative level.

Experience in developing and utilizing data-driven strategies to inform enrollment planning, retention efforts, and student success initiatives.

Knowledge, Skills, Abilities

Demonstrated ability to develop and implement strategic initiatives to support institutional enrollment and student success goals.

Knowledge of and experience with FERPA, Title 5, CSU policies, and other federal and state regulations related to admissions, records, enrollment, and degree conferral.

Experience working with enterprise student information systems (e.g., PeopleSoft, Oracle Campus Solutions) and utilizing data analytics to support decision-making.

Ability to work collaboratively across divisions, with faculty, administrators, and external stakeholders to enhance enrollment and student success.

Experience leading teams, managing budgets, and optimizing resources to achieve operational efficiency and effectiveness.

Commitment to promoting diversity, equity, and inclusion in enrollment services and fostering an inclusive campus environment.

Excellent written and verbal communication skills, with the ability to present complex information clearly and persuasively to diverse audiences.

Salary Range
Anticipated salary will be $10,617 - $13,225 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist.

Compensation & Benefits
Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary

How to Apply
To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resume. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page.

Application Deadline
OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER APRIL 18, 2025. (Applications received after the screening date will be considered at the discretion of the university.)

Criminal Background Clearance Notice
Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Additional Information
Campus & Area
California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts.

Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education.

Clery Act Disclosure

Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382.

Equal Employment Opportunity

The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment.

Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form.

CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California.

The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview.

INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

To apply, visit https://careers.csustan.edu/st/en-us/job/546715/senior-director-of-enrollment-services